In 2012, the Manitoba Construction Sector Council collaborated with industry partners to revise the Advanced Construction Supervisor Course. This course helps senior construction supervisors and company owners learn to better address the complex human resource issues that are part of a contemporary workforce. Leading a workforce at a senior level requires superior management skills, great communication skills, knowledge of human resource legislation and practices, and the ability to create positive change as a means of strengthening your company.
After completing this course (16 modules) and the course quiz, participants receive a certificate and transcript from the Manitoba Construction Sector Council.
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Module 1 - Managing Construction Projects as a Site Supervisor
- Introduction & Biography
- What is the Difference Between an HR Policy, a Procedure and a Guideline
- How Has This Image Changed?
- The Supervisor Is…
- Describing the Role of a Supervisor on a Site
- Principles of Planning
- Basic Requirements of a Plan
- Obstacles to a Plan
- Steps in the Planning Process
- Principles of Scheduling
- Basic Rules of Scheduling
- Critical Path Method
- Rules of Arrow Diagramming
- Starting a Job
- Obtain Copies of All Relevant Contract Documents
- Visit Site as Soon as Possible
- Applying for a Building Permit If Not Already Done
- Purchasing
- Leading the Project
- How Can a Supervisor Lead a Project Successfully?
- What Job Site Meetings Are Required?
- What is the Role of the Supervisor in Managing the Project?
- Addressing Problems as They Arise
- Types of Reporting
- Qualities of Good Reporting
- Needs of the Sub-contractor
- Roles of the Supervisor are to…
- Mechanical & Electrical Trades
- Steps to Problem Solving
- Case Study
- Termination
- What are some of the common HR concerns?
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Module 2 - Building a Progressive Workplace Culture
- Learning Outcomes
- Background of Hugh Munro Construction
- The Safety Culture of Hugh Munro
- Managing a Safety Culture
- Sub-contractors Within the Safety Culture
- Did You Know?
- Safety as an Investment
- Elements of a Safety Program
- Liability
- What is Required?
- Safety Record
- Safety Discipline
- How Can Your Organization Address the Challenges and Make a Difference?
- Professionalism
- Risk Assessment
- Innovation
- How to Achieve Strong Partnership?
- Sharing & Building Together
- Integrity, Trust & Loyalty
- Steps to Reach Goals
- Collaboration
- Change Does Not Happen Easily
- Building Your Workplace
- Work – Life Balance
- Demographic Changes
- Motivating Employees
- Leadership
- Enforcement
- Essential Elements of a Successful Leader
- Knowledge & Understanding
- Communication
- Risk Takers
- Recognition & Encouragement
- Situational Leadership Style
- Last Thoughts
- Aboriginal Model
- Facilitate Change
- Drug Testing
- Guide Meaningful Change
- Plan for Change
- Summary
- Assignment
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Module 3 - Risk Management for the Construction Industry
- Introduction & Learning Outcomes
- What is Risk Management?
- How Do You Administer Risk Management Principles & Practices?
- Items to Consider When Managing Risk
- Risk Management Scope
- Project Risk
- Foreseeability
- Poor Management Practices
- Proactive Risk Management
- Risk Management Functions
- Risk Management Accountability
- Risk Management Program
- Opportunities to Manage Risk
- Risk Management Program Goals
- Planning Program Goal – Part I
- Planning Program Goal – Part II
- Pre-loss Goals
- Post-loss Goals
- Responsibilities
- Decision Making Process
- Loss Exposure
- Risk Control Techniques
- Flexibility in Risk Management
- Risk Exposure Explained
- History of Problems
- EH&S Risks
- Assignment
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Module 4 - Project Management Quality
- Learning Outcomes
- Levels of Quality
- Understand How Quality Impacts What You Do
- The Importance of Effective & Timely Communication
- Quality & the Project Manager
- Quality
- Definitions
- Who is a Project Manager?
- Total Quality Management (TQM)
- Critical Tools to Ensure the Success of the Project Manager
- Change Management
- Steering Committees
- What is the Purpose of a Timeline?
- What Are Project Metrics?
- What Do We Want from a Communication Plan?
- The Purpose of Daily, Weekly & Closeout Report
- Quality Control Tools
- Stakeholder Presentations
- What is a Project Plan?
- Consistent Reporting
- Ongoing Challenges
- Resources
- Review
- Assignment
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Module 5 - Employee Engagement
- Learning Outcomes
- Employee Engagement
- Factors That Influence Your Engagement – Decision
- Reasons Why Employees Get Disengaged
- The Gorilla Story
- Two Models
- Signs of a Disengaged Employee
- Typical Employee Engagement Survey
- Niko-Niko Calendar
- What Factors Influence Your Engagement
- Statistics
- Employment Engagement Affects Key Business Outcomes
- Steve Wynn’s Presentation
- Exit Interview Comments
- Factors Influencing Employee Engagement
- Money Cannot Overcome an Employee Engagement Problem
- Extrinsic Vs. Intrinsic Motivation
- Old School Management
- Management Vs. Leadership
- Four Simple Ways to Promote an Engaged Workforce
- Five Intrinsic Motivators
- Employee Reviews
- Take Aways
- Don’t Forget…
- Assignment
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Module 6 - Coaching for Supervisor in Construction
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Module 7 - Creating an Inclusive Workspace
- Introduction & Learning Outcomes
- Inclusive Workspace
- Inclusiveness Vs. Diversity
- What Are the Benefits of an Inclusive Workplace Culture?
- Avoiding Self-exclusion
- Disruptions to an Inclusive Environment
- Tips to Create an Inclusive Environment
- Defining & Developing Competencies
- Communication
- Observe Employee’s Behaviours
- Give Correct Information
- Confirming with the Recipient
- Knowing What to Communicate
- Make Time to Communicate
- Engage the Listener
- Use Appropriate Tone
- Intent-Action-Effect Model
- Intentions & The Result
- Bridge the Generation Gap
- Encourage Mentorship
- Untapped Resources
- Misunderstandings
- Stereotypes
- Human Rights
- Raising the Bar on Human Rights
- Cultural Differences
- Assignment
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Module 8 - Adult Learning Practices for Effective Workplace Training
- Learning Outcomes
- Types of Learning
- Strategy 2: Build on Prior Experience
- Values of Organization Vs. Individual Values
- Mentors
- Strategy 3: Reflection
- How Do Adults Learn?
- Strategy 4: Survey & Analyze Results
- Teaching Strategies
- Strategy 5: Reinforce Learning
- Strategy 6: Theory to Practice or Vice Versa
- Engage Learners in Activities that Require Critical Thinking
- Flexibility
- Strategy 7: Case Study
- Strategy 8: Create an Evaluation Document
- Kirkpatrick’s Model
- Strategy 9
- Strategy 10: Circle Check / Review Outcomes
- Assignment
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Module 9 - Recruitment & Retention of Indigenous People to Construction
- Introduction & Learning Outcomes
- Code of Honour
- Who Are the Aboriginal People?
- Community Map
- What Does a Treaty Mean?
- Social & Economic Conditions
- Manitoba Labour Market
- Overcoming Barriers
- Ingredients for Success
- Business Case
- Four Stages
- Job Readiness Program
- Representative Workforce (RWF) Strategy
- Best Practices
- Programs & Services
- Success Stories
- Partnerships with Employers
- Conduct Due Diligence
- Course Summary
- Contact Information
- Assignment
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Module 10 - Adapting Construction Job Roles for Persons with Disabilities
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Module 11 - Women in Construction
- Introduction & Biography
- Why is Women in Construction Important?
- Survey Says…
- Construction in Canada Enters Second Decade of Strong Growth
- Filling in the Gap & Did You Know?
- Many Are Retiring
- Home Building
- Filling the Gap In Your Labour Force
- Child Bearing
- The Secret Is Out
- If Women Refuse to Work
- Savvy Employers
- Alberta Women Story
- Respectful Workplace
- Assigning Mentors for the New Employee
- Adjust Communication Style to Suit the Situation & the Person
- Harassment
- Assigning Tasks
- Tips from Women Working in Construction
- Employers in Heavy Duty Construction
- Evaluate Women Fairly
- To Be a Successful Employer of Women
- Feedback
- Final Assignment
- Final Assignment – Discussion
- Conclusion
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Module 12 - Integrating Immigrants into a Construction Workplace
- Course Overview
- Related Resources
- Demographics
- Manitoba Immigrant Statistics
- Office of the Manitoba Fairness Commissioner
- Pair Activity – “Two Verbs”
- Communication
- Essential Skills
- Snapshot for Supervisors
- Communication Challenges
- Culture as an Iceburg
- Assimilation & Integration
- Canada’s Mosaic & USA’s Melting Pot
- Cultural Dimensions
- Communication Hook
- Communication Behaviours
- Small Talk
- Perception
- Transformational Leader
- Leveraging Diversity
- Creating Strategies to Support a Welcoming Workplace Environment
- Using Technology as a Communication Tool
- Case Study
- Assignment
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Module 13 - Human Resource Practices in Construction
- Learning Outcomes
- Hiring & Keeping Employees
- Recruiting & Hiring Process
- First Things First
- Creating Job Skill’s Inventory
- Writing a Job Description
- Recruitment
- Selection
- Interview
- Realistic Job Preview
- Reference Check
- Employee Orientation
- Orientation
- Probationary Period
- Competencies
- The Reasons Why Pay so Much Attention to Finding the Right Person
- Respect
- Harassment Policy
- Good Employee Relations
- Don’t Excuse Bad Behaviour
- The Importance of Keeping Journals
- Your Harassment IQ
- Model Respect on the Job
- Promote Respect on the Job
- Signs of Conflict
- It is the Law
- Understand the Prohibited Grounds
- Dos
- Don’ts
- Reinforce Boundaries
- Work Through the Conflicts
- Understand the Liability
- Bully
- SMART Goals
- Progressive Discipline & Corrective Action
- Document
- Mel O’Drama Scenario
- Progressive Discipline
- Assignment
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Module 14 - Managing Employee Performance
- Introduction & Learning Outcomes
- Questions to Consider
- Challenges Describing a General Labour Position
- Why Have a Job Description?
- Developing a Job Description
- The Importance of Customizing a Job Description
- Questions to Consider when Developing a Job Description
- Define the Role of an Assistant
- Review the Job Description with the Employee
- Important Elements of a Job Description
- Core Competencies
- Importance of Values
- Writing the Performance Review
- Purpose of the Annual Performance Review: Objective Evaluation
- What Evidence Will be Required to Demonstrate the Employee has the Skill?
- Assign an Assessor & Schedule Reviews
- Things to Consider
- Performance Review Meeting
- Evaluation Rating of a Performance Review
- Sample Performance Review
- Grow Your Own
- Employee Signature
- Developing a Training Plan
- Developing a Standard Operating Procedure
- SMART Goal
- Monitoring Performance Through Mentoring
- Mentoring
- Role & Responsibilities of a Mentor
- Role & Responsibilities of a Trainee
- What can the employee / learner do to make sure they are doing the task?
- What Can the Mentor Do to Measure Progress?
- Career Development
- Addressing Resistance: Completed Training Plan
- Assignment
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Module 15 - Negotiation Skills for the Construction Industry
- Biography, Introduction & Learning Outcomes
- Examples of Negotiation
- Five Steps to Effective Negotiation
- Tactics
- Strategies
- Interest Based Negotiation
- Red & Black Exercise
- Communication
- Questions & Reviews
- Sandwich Method
- Skills of an Effective Negotiator
- Negotiating Employee Conflict
- Source of Conflict
- Stages of Conflict
- Strategies for Dealing with Conflict
- Harassment
- Assignment
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Module 16 - Project Cost Management
- Learning Outcomes
- What is Project Cost Management?
- What is a Cost Management Plan?
- What Does the Cost Management Plan Address?
- What Types of Cost Should be Identified?
- What Are the Project Selection Cost Measures?
- What is Future Value?
- What is Present Value?
- Depreciation
- Estimating Costs
- Reserves?
- Comic
- Determine Budget
- How the Cost Baseline is Usually Graphed?
- How Do You Do Your Report?
- Vendors
- Project Plan Story
- Controlling Costs
- Earned Value Management
- Forecasting
- How Do You Determine Variance at Completion?
- When is To Complete Performance Index (TCPI) Used?
- Performance Reviews
- Variance Analysis
- Project Management Software
- Assignment
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Final Quiz
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Advanced Construction Supervisor Course Completed
Instructor
$800.00